Unitex International, Inc.   

2855 N Berkeley Lake Rd NW   
Duluth, GA 30096   

 
 
 
  Toll Free: (888) 4-UNITEX  Local: (770) 232-0060 Contact Us  
PRODUCT RETURN POLICY

Please examine your order upon receipt for any shortage or damage. If there is a problem, it must be noted on delivery slip of delivery carrier and signed by delivery carrier driver. Please immediately contact our customer service department for claim at 770-232-0060.

No returns accepted without prior authorization or after 90 days from receipt of goods. A Merchandise Return Authorization # (MRA#) must be received for return to be accepted. Return will only be accepted in its original packing and original condition (not used or washed). No refund or credit will be given to open and/or used goods.

In the case of a claim, please do not deduct the amount of the claim from the invoice payment. It may take two to six weeks before we issue credit to your account or mail a refund.

All merchandise is guaranteed to meet your satisfaction as per stated standards. If any item doesn't meet your satisfaction as per description on the catalog, simply call our customer service for MRA# for return. The goods should be in its original packing and condition. If the goods are as per description and standard, but are not liked by the buyer, the buyer is responsible for all the freight up and down plus 15% restocking fee.

If you have any questions please email us at information@unitexonline.com or call us at 1-888-4-UNITEX or 770-232-0060.

 

 
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